Build greater innovation capacity within City Hall
Objectives
Develop and deploy an innovation academy to train City staff in new methods and tools to
leverage partnerships, improve service delivery, and reduce operational costs
Use the Demonstration Partnerships Policy as a tool for identifying and prioritizing high-value
opportunities to rethink traditional approaches
Encourage a culture of greater risk-taking, experimentation, and agility to accelerate continuous
improvement in City operations
Deploy new digital tools to drive more evidence-based and data-driven decision-making
